We had an absolutely **terrible** experience with The Shady Lady.

Short version:
-The Good: competitive prices, eye for design, quality Hunter Douglas shades & blinds
-The Terrible: in the process of installation, put a hole in the screen of our brand new kitchen window, dropped the shade on our window sill (putting a huge dent in it), got the resultant wood filler on the brand new shade, banged his toolbox around the house
-The Kicker: the installer made a comment about "being dry" as he was leaving after doing all of the damage...which my husband and I took to mean that either he usually drinks but hadn't that day and therefore was off his game; or it was a sort of "don't tell my wife [the sales person], I swear I'm not drunk" plea. Either way, that's not what we paid $5500 for. [Yes, despite all of these issues we still paid them the full amount.]

Do NOT, do NOT, do NOT use The Shady Lady.

The owner is very professional, attends to color, detail and and takes the whole room and home into consideration when helping to select the proper window treatments. It doesn't take long for her to get an appointment confirmed and she is very prompt.

I had a great experience working with the Shady Lady, from the great customer service, to the in-home estimates to purchasing our final product. She sees your home and finds the perfect window treatments for you, taking into account our interests and style. She even helped me pick out paint for my walls! The Shady Lady is competetively priced, and worth any extra costs due to their superb service. I recommend to anyone looking to class up their home.

I have worked with Ellen at The Shady Lady for 20 years. She always has great ideas on what kind of treament I should use for my windows. Her prices are good and her service was always top notch. I would recommend her highly.