I'm sure the doctors here are fine, my husband is a patient. However, the staff at the front desk are rude and unhelpful. Poor customer service is annoying in any industry, but in the healthcare it is cruel to treat someone not feeling well as if you're bothering them to do their job. I will be looking for another doctor. If I can't be treated with professionalism and respect on the frontline then I can't be bothered.

My family has received excellent care from Dr. Scott Schaeffer at Stoney Batter Family Medicine. We have never felt rushed through, he has always listened closely and been honest with us. We even chose to use him instead of a pedicatrician when our son was born. Highly recommend him as a family doctor.