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Serving the Westbury area.
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phones:
Main - 516-333-2473
Fax - 516-333-3583
ExtraTollFree - 800-733-0133
- Address:
- 30 Hopper St Westbury, NY 11590
- Link:
- Categories
- Home Health Care Equipment & Supplies, Home Health Services, Medical Equipment & Supplies
- Payment Options
- Brands
- oxygen
- Neighborhood
- New Cassel
General Info
New York Home Health Care Equipment has been providing medical equipment and related services to the Tri-State area for more than 30 years. It offers a wide variety of services, including compression therapy, ostomy care, sleep apnea therapy, low-energy shock wave therapy, tracheotomy care, and orthotics and prosthetics. The center s wound care services include post-surgical wound care, treatment of venous stasis ulcers and non-healing surgical and traumatic wounds, hyperbaric wound treatment, digital, photographic documentation of wounds, on-site wound specialists, and 24-hour technical support. The center also offers respiratory services, such as oxygen concentrator and ventilator set up and monitoring. It accepts insurance plans of various companies, including Medicaid and Medicare. Located in Westbury, N.Y., New York Home Health Care Equipment is affiliated with the Joint Commission on Accreditation of Healthcare Organizations.
Contact Info
Reviews
Really? 24 years in business? How?
This company couldn't be any worse if they tried.
First, I waited three months for New York Home Health Care to send me some equipment (simple replacement masks for my CPAP machine). They kept saying it was out stock. How can they be out of stock of replacement masks for three months? When they finally sent me the replacement masks, they were the wrong size. Now I've spent several weeks trying to contact them, but no one ever answers the phone. I've left detailed messages on their answering maching, but they never call me back. I don't know how these guys stay in business.
Horrible customer service. I was yelled at by one of the representatives when I complained about a miscommunication we had the day before. He refused to transfer me to his manager and refused to give me her name and phone number. When the manager finally answered I was treated rudely by her as well.
I never complain about services and am a very patient person, so the one time I have a legitimate complaint I don't appreciate being treated like a nuisance. I'm a paying customer and so are you. . .GO ELSEWHERE!!