I went in twice. Will not go back. Both times I felt I was in a ghost town., as the store was empty. Prices were too high for a store in Worcester County. I only say this because I am surprised, because I did like a few articles of clothing I saw there, but expected lower prices, it being in Westboro and so far from Boston and Boston-area prices. (I realize they advertise they're in Metro West , but truthfully Metro West is the more expensive and desired Middlesex County where the very high end stores are (Natick, Wellesley, Framingham,Sudbury, Wayland, etc) not Central MA. Anyway, I did find the woman working there rude. I asked her a question about a fabric, and she was not sure whether it was leather or not. I was planning to purchase the item. I left buying nothing. Attitude is important and wanted to give the store a chance. In the future I'll stick to my area and not venture way out past inside the 495 belt (lol). I'm attempting to be honest with this review so it helps others.