Ordered custom shower doors from them in early Dec.2016. Was told 3 to 4 weeks to get. Called them beginning of Jan.2017 to see how it was coming, was told the guy (Nathan) who handles the shower doors wasn't in ,maybe later that day, left message. Called the next day and they said the guy was sick, but my doors were in but can't schedule the install, Nathan only can do it, left another message. Two days later I called and got Nathan and he said they weren't my doors. He called the factory and they never got the order, so he reordered them. Four weeks later, now early Feb. 2017, called 2 times before I got Nathan, there was some mistake again, they have to remeasure them and reorder and wait another 4 weeks. So after 2 months and about 15-20 calls to them, I decided to cancel the order and try someone else. They never called me back. They did apologize every time, but I just wanted my doors.