Started as a simple repair for less than a thousand, but Bond told me the current hot water delivery system was not up to code. He kept adding what had to be done. When the state inspector came he told me the original installation did meet code. In the dead of winter Bond left us without water, or hot water or heat sometimes all three for 24 days before the job was done.What was estimated to be a job of a little over a thousand dollars turned into over $5000 with an installation that did not meet code, voided the warranty, and left us with a trickle of luke warm water when we turned on the hot water faucet. We confronted Bond with 8.5 no show hours that Bond would not account for. We asked to sit down and work thru the conflict. Bond's response? See you in court. So we wrote checks for over $4000 representing what we thought we owed, and another check for the disputed amount of $1700, stipulating that this check be held until the courts decided the issue. Bond went ahead and cashed the check.