Worst delivery service by far. Forget to put all the parts on the truck then takes over a week to get the rest of the parts. Ikea SUCKS!!!!. On the phone for hours trying to solve the issue and still can't get my issue resolved.
HATE HATE HATE Ikea!!!

I went to buy an armoire and was assured that all the parts were in stock. I paid for next day delivery and when I unpacked, I discovered that the doors were missing. I called the contact number, went through an infinite number of menus and after 30 minutes talked to a human being who said "No, they didn't have the doors." My realtor called, waited 46 minutes and, after insisting, was told that the store would get the doors today from another store and would call me to schedule a delivery. It is almost midnight and I haven't heard from IKEA. I will call tomorrow early and often.

Worst of all, they do not post refunds to your charge account but send you an IKEA card for the value of the refund. Who wants it? I will never shop at any IKEA store again!!!

3 hours of wait time on phone. No show delivery. Class place.

horrible worst ever service go back to sweden

I went to Ikea Stoughton today and I was appalled by their personnel directing traffic. I believe they are RGIS employee's but they are working there on behalf of Ikea and as such are representatives of Ikea and should act accordingly. While waiting in the long line to get into the parking lot I witnessed those directing traffic shouting at customers in cars, getting belligerent with people, stepping directly in front of cars to stop people who were pulling forward while another employee walked over and started to shout in the face of a customer, sitting in their car, who was obviously just a little aggravated with the long line. In the end there were 3-4 of these "RGIS" Ikea representatives surrounding a car, being extremely unprofessional shouting at the customer in the car and causing a big scene for dozens of other customers to witness as they had now caused a complete stop of all the traffic for a few minutes to engage in this confrontation instead of addressing, whatever the issue was, with professionalism. The person then turned around and left as did I. I also witnessed several other customers just doing U-turns at that point and just leaving as well. Makes me wonder if Ikea knows how these people are treating their customers and if they care how many customers they lose because of it! Hello Jordan's Furniture - Never going to Ikea again!

LOVED this store! Great prices, ideas, and quality. The only thing I wish was different, is the layout--if you don't have a map, you could go around in circles!

Yes, the store carries items from every department imaginable -- dishes, gadgets and the kitchen table; living room sofas, chairs, and entertainment centers; and bedroom furniture for young and old including the mattress and box spring. What I was especially surprised to see were the food items. The Swedish meatballs were excellent and only needed to be baked for a short time. Love those quick-to-the-table dinners! You could enjoy a day here, and come home with several meals!

This store is awesome. You can find everything there.... even cinnamon rolls..... swedish fish, you name it !

The only thing is you have to put EVERYTHING together yourself.... and the instructions are universal to all languages.... which means PICTURE instructions!!! Give yourself plenty of time and lot of aspirin when trying to assemble!

This store is great for a one time completely furnish your entire house trip, thats what i did with my apartment. And its a great price too. I love it.

This store has so much to offer. You can go in here and find just about anything you are looking for.

VERY NICE STORE IT CARRIES EVERYTHING YOU WOULD EVER NEED AND MORE

Ikea has great prices and they do keep the prices low because you do pretty much serve yourself. But if you want to do the extra work to save money this is the place for you. If you do not have initiative of your own then you should not shop here. They're return policies are beyond strict so make sure you never loose a receipt. I've spent thousands here and have gone back many times so I can get around and everything I need pretty easily. But the first few times I went I was overwhelmed and for a first time - once only shopper this might not be the place for you. If you have constant purchases and needs then you can save some really good money and find some incredibly innovative products here for next to nothing. With patience and initiative this place really is a good find.

I don't know whether it's just the imcompetence of the new staff in Stoughton, or if all the stores are this way, but I will never shop here again. I have been repeatedly promised things and repeatedly lied to. The customer service is absolutely atrocious at this place.I have spent way too many hours now dealing with customer service in person and on the phone to get refunds for overcharges and actually arrange to get everything we bought. I have been repeatedly lied to and assured my stuff would arrive the next day only to call back and find no one has actually done anything. This has gone on for weeks.The prices are low because they are very much into self-service. My experience says service is not part of the philosophy at all. And don't count on anyone at the store knowing what they are talking about or telling you anything truthful.Buyer beware!