very helpful associates and alot of great products to choose from

Horrible experience at the Sterling Heights JC Penny Portrait studio! Beth assisted me with choosing my pictures and ordering them. She was extremely rude to say the least. Very short with me and did not want to help me at all. She laughed at me and stated "can I stand here?" When I guess I was standing in her spot. She kept walking away too without so much as an excuse me. Beth also was very sick (understandable but her rudeness made it hard to feel sorry for her). She kept coughing on me and around me-again without so much as an excuse me. The whole experience was very awkward.

The staff in the portrait studio is incredible. They are patient, will accommodate almost any idea you come in with, have great backgrounds and print quality and the pricing is always fair. We have had Barb do most of our sittings and she is fantastic. Always a great experience.