We started bringing my son here as a newborn, the doctors & staff are all very knowledgable, caring & take the time to listen to any questions you may have. They offer newborn classes & a few others to help new moms figure things out. The receptionists are very nice, since they act as the "welcome committee" when you call or walk in, & I just hate rude receptionists any where, it's such a turn-off. We have had no problems here, though, whatsoeve. In fact, they have resolved problems with our insurance company when we needed them. Like most kids, when you mention going to the doctors, my son doesn't want to go at first, but when we get there, he is all smiles, he really likes Dr Laugel. I highly recommend Pedi-Care to anyone looking for a great, warm & friendly group of doctors to care for their little ones!