My daughter and I recently visited this outlet from Tucson AZ... I must say the staff was marvelous and went above and beyond to serve us. We also got great deals on designer items. THe young man who waited on us offered to ship our items for a very reasonable rate and they arrived the day after we got home! In addition he called the next day to see if we received our package. THAT IS WHAT I CALL SERVICE!!! Way to go. I recommend this store to everyone. Chris Selger