Alamo Cycle-Plex
11900 W Interstate 10, San Antonio, TX 78230
210-696-2000
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07/31/14
Alamo Cycle-Plex has very nice Motorcycles, great gear, but poor customer service. I've gone in there several times in the pass and have stood around without anyone offering to help. I dont know if the staff gets paid on commission or not but if they do, it appears they dont want to make money. Maybe the owners need to take a better look as to who theyre hiring to represent them.
"I had a very good sales person (Kenney) assisting me with the purchase of my Honda VTX 1800. He was very accommodating and helpful. His immediate boss was also very helpful and trustworthy. However, the service department lacked a lot to be desired. They had all day to install the windshield on my motorcycle and if Kenney hadn't done most of the work himself I would not have been able to leave the dealership by the 7 PM closing time."
I came across Alamo Cycle when I was shopping for a used motor cycle. They had the best prices, customer service, and accessories in the 8 dealers I contacted. After buying the bike I had it for less than a week when it broke down. I had it towed to Alamo Cycle, and they fixed it same day, and I owed nothing. They even changed the battery that I had not had problems with, but they had while fixing the bike. I cant say that I am happy with the mechanical problems I have had, but the quality of service they have provided has been next to none.
Time Out For Fun
- General Info
- For more than 36 years, Alamo Cycle-Plex has been supplying powersports products throughout San Antonio and the great state of Texas. We are proud of our reputation as being the leader in providing a full line of motorcycles, ATVs, utility vehicles, and personal watercraft in San Antonio. * Equal Employment Opportunity * Factory Authorized * Gift Certificates * OSHA Compliant * Over 30 Years Experience * Warranties
- Hours
- Regular Hours
Mon Closed Tue: Wed: Thu - Fri: Sat: Sun Closed - Category
- New Car Dealers
- Payment Options
- Brands
- Kawasaki
- Neighborhood
- Northwest Side
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