Service is always great here. However I will not buy anymore jewelry. It doesn't look good after a month. It gets dull and tarnished. Since it's not real silver there isn't anything you can do about it. They also couldn't repair of earrings because it was a discontinued model. Not sure why. I was mad. They could have found me something similar to replace them. I would only buy belts. I live the belts but they need new styles!!!