Despite numerous assurances, our filings were never produced. We can only presume Diane Robinson was grossly incompetent insofar as she ceased responding. We've subsequently enlisted another tax preparer, however not before incurring fines. We were desperate in our pleas with Diane to provide details of the "reasonable cause" for the delays the IRS requested, however despite claiming injuries from a car accident as the source of the delays, Diane was unresponsive when asked for the requested details. Our experience with Diane has been costly.