Beware if you have a large dog!!! This may not be the vet for you.



Shae Hicks was the vet that we saw. She was visibly very nervous from the moment she walked into the room and saw our dog. He is a big guy weighing around 100 lbs but he was not acting out or being uncooperative. He didn't even get a good exam because when she tried to look at him she was hesitant and afraid to touch him. So, she commented that she didn't really need to look at him anyway. I have never seen anything like it from anyone at a vets office, much less from an actual vet. My dog was in a lot of pain but he was being very good. I could have overlooked her odd behavior possibly but when my dog walked away from her to stand beside us she commented that she felt he was "being aggressive". He made no aggressive actions whatsoever. As a vet, surely the doctor should know the danger associated with naming any dog aggressive... especially one so large. I was so upset by that point it took a lot of self control to be polite. I went to this clinic because I heard good things... but obviously either I saw the wrong doctor or I have the wrong type of dog for their clinic.

I love these people! They are like family & I wouldn't consider taking my pets anywhere else.

I chose North Shelby County Animal Hospital for my pet when my Veterinarian at the time made a pretty costly mistake in the treatment of my Chihuahua. If it wouldn't have been for the doctors and staff at North Shelby my pet would have lost his eye. Thankfully, they were willing to try a procedure to save his eye before taking the easy way out and removing it. I was very pleased with the knowledge of the doctors, the friendliness of the staff, and the willingness of all involved to work with me and explain everything thoroughly through the weeks of treatment. I am very thankful for them and would recommend them to anyone who loves their pet!

My neighbor told me about north Shelby and how much she loved it. when my 11 year old dog became sick and I couldn't get into my regular vet, I called NS. They told me to come in immediately and saw my dog right away. I can't say enough positive things about them- from their sincere care, to their love for their job, to their expertise. They saved my dog's life and treated her and myself with care each time we visited. All of the doctors are wonderful and I've never had a bad experience. NS will definitely be my regular vet on a permanent basis.

Great doctors....lousy staff. Argumentative and rude. Hard to deal with when you have a sick pet.

This clinic is very good for boarding your dog or cat. They usually can fit us in last minute except around holidays like Christmas that fill up fast. I like how the staff recognizes our pets and talks to them like they were their own ( we do unfortunately have to board a good bit) The Sunday afternoon pick up is also really nice. We have not had to see the vets yet but they seem friendly and nice when we are dropping off the 4 legged kids.

Our dogs have always been like children so our vet is very important! The doctors & staff at North Shelby treat our animals as if they were their own. They show compassion, are always very prompt and have willingness to listen & offer advice. I recommend North Shelby to anyone who wants a personal vet experience!

In life we have some people we could just not do without. For me and my family of animals, Dr. Chandler and Dr. Jordan top that list! As the proud (and sometimes stressed!) owner of 8 cats, a bloodhound, a dashund and a boxer I am so grateful and appreciative of the care and time these wonderful folks give to my little rescued family. It is hard to find healthcare professionals that take the time to listen, to work through problems and provide such caring advice and solutions. If you are looking for a vet...look no further -Thank you North Shelby Animal Hospital for all that you do!!

Great group of people! My Dachsund,Shirley,loves em! They saved her from parvo when she was 9 weeks old. Also i am bad about running late but the girls up front always help me out!!!

Quality of care was there but the prices are way out of line. I love my dogs dearly but not at their expense.

Excellent vet service. The price was reasonable. I take my rabbits for their care.