You don't have to ask for a specific nail tech, because every person is amazing! They offer wine or water upon arrival, they have an amazing selection (like thousands) of gel and regular polish, and I usually never wait more than 10 minutes to be seen. They also have a rewards card so after a few visits you get a discount or a free service. Clean, professional, and a great relaxing environment. Also, when they're short on parking outside they always help me find a spot.