NO HEART!
Your pet will die before they see you unless you have an appointment!!! My wife recently tried to get our dog in for an emergency (we could not get into our regular vet because of mud and road slides after heavy rain) but because we had not been there in the last 3 years they refused to see our dog. I explained to them that it was an emergency but was told that made no difference, they were not excepting new clients at this time. So it's just money and convienience for them, your pet count not at all. If this were the only vet around I would live without a pet rather than count on any sympathy or service from this place.

Wonderful vet! He has always done Great with my animals. Saved my chihuahua when she was a baby, thought for sure I was gonna loose her, saved my Moms kitten. Has always been kind to me and my pets.

my 52 year old mother recently brought in her 2 year old cat because the cat wasn't eating after being treated with amoxicillin at this same clinic. my mother had been feeding her cat yogurt via syringe to avoid starvation. Doctor Sullivan verbally abused my mother in a loud manner while ''running tests," which took ten minutes. he railed on and on at her about her past due bill in front of everyone in the waiting room, while tears poured down her face. He then proceeded to tell her the cat had diabetes, and blamed my mother. She asked if Dr. Sullivan could help her cat get better, to which he continued screaming at her that her cat would be better put down because he didn't personally feel my mother could afford insulin. my mother was in tears the entire time he was screaming at her. she is a lonely woman who loved her cat more than dr. Sullivan could imagine. he took $70 from her that day and sent her home with a dead pet that likely only had temporary high sugar from not eating anything but yogurt. my mother is heartbroken still, and I am thoroughly outraged at dr. sullivan's bedside manner. financial concerns are a private matter and should not be discussed in a loud, cruel manner in front of other 'patients.' this man Sullivan is a monster and laughed in my mother's face while pocketing her money instead of consoling her, which is something any reasonable human would understand is not acceptable. Mom still hasn't gotten over the pain of losing Purr, who was her bedside companion (my mother has health problems) and doctor Sullivan added public humiliation to that pain, as well as unnecessary financial burden. it doesn't cost nearly half as much to have an animal put down by necessity for a legitimate medical reason at other, cleaner, more professional vet hospitals in the area. this place has the feel of a musty dogfighting basement, and I wish I had been beside my mother to tell her that Purr deserved a second, more pet-oriented and less money-driven practitioner. To others thinking about coming here to save money - yes, most of their services are cheaper, but at the cost of yours and your pet's well-being. The staff at Kincaid's is ill-mannered and cranky, and the doctors are unforgivably disgusting of character.

My female Chihuahua just had puppies I took her here for her checkups during and after pregnancy. I loved the doctor he took great care with her and explained everything to me. I had her in numerous times before delivery (me being nervous) and was only charged for the first visit and the after pregnancy checkup. The after pregnancy checkup he also checked the puppies at no extra charge. I was not impressed with the receptionist or nurses and didn't care much for them but will definately be returning to see the doctor.

I had heard good things about this clinic, but my family's experiences with this clinic have been awful; (1)Dr. Sullivan threatened to have my cat's head 'cut off and sent to Charleston for rabies testing if I didn't get a rabies vaccine' for my ill 16 year old cat even though she'd been vaccinated every year since she was a kitten and yearly vaccinations were no longer the law. She wasn't due for her shots for another year and by veterinary guidelines she was too ill to receive them even if they had been due. (2)Another time the staff held my dad's extremely weak, emaciated 18 year old cat by the scruff of the neck for the woman vet to put it to sleep... they wouldn't let him hold her. They just pushed her down on the table, pulled her head back by the scruff and did it... didn't even sedate her first like other vets do before giving them the medicine that stops their heart. This cat had no history of any aggression and was not showing any signs of aggression when my dad took her to them. She was too far gone. My 72 year old dad couldn't talk about how they handled his cat without crying. (3)They charged him (and my brother another cat on another occasion) $60+ to euthanize their pets while other local vets charged $35 to $45 at that time and gave the medicine to sedate them before giving the medicine to stop their hearts. This facility is dirty and ill kept, but I had been told that 'other people liked the clinic' so I tried it ONCE and never returned . All three of us have switched to different vets due to the way our animals were treated by Kincaid Animal Hospital's vets and staff.

If you are not from this area, and need pet care, this is THE place ! They have been my vet for years and years, the prices are GREAT, they won't drain your wallet, and the pet care is excellent.