So if you can get by the rude lady at the front desk.....you'll be ok. I agree with other posters who says that they have had problems with booking and rude reception and owners. I also agree that Tara does the best mani/pedi around the area. This place is classy, and let's face it, Palmdale/Lancaster could use some class.

The front receptionist was very rude and the employees look unhappy and tired. The quality of work is terrible since the employees are not happy. The main person (manager/owner) was very inconsiderate to me and my daughter. I take my daughter (age 4) to salons w/ me all the time. She always sits on my lap and just waits for her turn to get her nails painted. The woman told me that my appointment was only for me and that She's not supposed to have her nails painted w/o a separate appt. We just happen to go to this place since we were shopping in the area. I think I will still drive out of my way to my regular salon. If you want high quality service for your money this is NOT the place to go to.

I really like the salon i ask for the same person everytime, Tara for my feet she is great and Cliff for my hands. I love the VIP room you can really relax.

Customer service is not their priority. They were consistantly messing up my appointments. If one of their employees left, the customer was never notified and would replace with one of their other workers (and not at the scheduled appointment time). They have a very high employee turn over rate. They don't treat their emplyees right or their customers. The owners only care about the all mighty dollar, not customer care and service.