We just sold our parents home of 20 years with the help of Neil Nugent. Neil was wonderful to work with. Our father and mother moved in with us over an hour away from the home. They were so confident with the process because of Neil's impeccable communication. We never had to track him down for updates. We got update emails at every step of the process and phone calls when it was necessary. We felt Neil truly cared and was on our side. He showed this in many ways including making special trips to check on the house for us and meet repairmen there for us. We have total trust in him and would absolutely use him again as well as recommend him with total confidence.