I made an appointment for full leg and bikini wax and when I got there they only had me for leg. Instead of apologizing and giving me some other option Sonya told me I DON'T HAVE THE TIME!! And just left me there like I wouldn't leave my dog. No it wasn't a free service and no I did not have all the hair in the world. She often does that because I've heard other people say she is very rude and has noprofessionall ethics.