I've always have a positive experience when I deal with this company. Kristy is the sweetest lady. This company is lucky to have her. She's always pleasant and treat me with kindness and respect every time I call. Joey needs to be acknowledged also. When I have questions, he takes his time with his answers. He is so kindhearted and has so much compassion. Mike is also a great guy. We will only use this company and I pray if you need a trapper, you will choose them. Keep up the good work guys.