They are not campground friendly. They are money grubbers. Any one that is in business Will appreciate their customers Business But when you Have a situation beyond your control [Death,Sickness and mechanic failure ]and need to cancel That when they get greedy and keep all of your money with out credit They tell you to get travel insurance Ya for (90 plus dollars Your to by travel insurance for a campground reservation I travel alot in a RV and only experienced two business owners like this and the other one was bankrupt so beware of these businesses That are not customer friendly. We can either Make you or Break you It your choice The Truth will be spoken about How your campground Management Is Beware Of The Mighty Truth