I would rate this less than 1 star if possible. I made a reservation to be picked up from my house, and approx. half hr prior, I got a call from a phone number I don't recognize. The caller simply said "hey, how you doin." So I asked "who's this?" Instead of identifying himself, he again simply said "hey, how you doin." So I replied "who's this?" Then the caller got very irate and said "You're prejudice. Go get someone else to take you to the airport." Then he hang up. That's when I realized that it must've been the taxi driver. I immediately called back several times but no one answered. I called the original number that I called to make a reservation, and no one answered there either. Given that there are many taxi service companies in this area, this company will fail to thrive if their drivers are that emotional, not to mention very unprofessional.