I have a clogged pipe in my washroom that prevents me from using my washer. I called my home warranty people and they sent Ken Tyler Plumbing out the next day. Two younger guys, not Ken, shower up and attempted to snake the line through the sink but was unable to get it. They said that Ken would come out and fix it the next day which was Tuesday. Tuesday came. No call. No show. I reached out to the home warranty and they said that he would have to cut through the wall to fix it and he suggested that he installed a clean out for an extra $125 and that he would come out on Thursday 3-5. Thursday came and I hadn't heard from him so I reached out. He said that he was on a job that took 5 hours and he would have to get to me Friday. Friday came another no call no show. Reached out to the home warranty people and they said he would be out Saturday. No specific time. I waited until 3ish to text him and see where he was. No reply. Waited until 5 and reached out to the home warranty and told them to refund my deductible so that I could get so one local or send someone new. They said they put me in a cue for another plumber. I'm still waiting. I understand that my problem is not emergent but simple communication could have alleviate most of my issues. I would not reccomend anyone deal with this plumber.

KEN Tyler and Christine are rude also do not give them credit card information they are known to charge your credit card for work and product before they even start work read all review's on every Google for Ken Tyler plumbing also works for M and M enterprises

Terrible company. The lady, I believe her name was Christine, was very unfriendly. The team showed up to switch out my water heater at 11. Left at 12. At 1:30, they weren't back so I called to see what the deal was. No answer, no call back. Finally showed back up at 3 and completed the job by about 6. 7 hours with no water with a baby. Charged my card before any work was complete- before anyone was even at my property. Charged me 85.00 for a "stand" that I "had to have" which is nothing more than some old, used scrap wood they nailed together. Would not recommend.

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