All Brand Appliance Services
3 Sherman Hill Rd, Melrose, NY 12121
518-417-2934
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11/13/18
Provided by DexKnowsI recommend you stay away from All Brand Appliance (518-441-0130). My Electrolux Washer & Dryer is under warranty so they set up the appointment for me while I waited on the phone, but they gave me the appliance place's phone number in case I needed to call, which I did. He was gruff, said that he is the only one who sets up his appointments, and that he would never come to my house. In case anyone is interested in the details, see below.
The conversation went like this
ME: Hi! This is _______. IâÂÂm calling because youâÂÂre scheduled to come to my house tomorrow. IâÂÂm calling for two reasons. Are you the right person to talk to?
HIM: Yeah (gruffly)
ME: There were 2 work orders done for my washer and dryer, but I think I figured out the washer problem so we only need to keep the work order for the dryer. Also, they said you should be here between noon and 5pm, but they sent an email saying you'd be here between 8am and 5pm and...
HIM: (interrupting and gruffly asking) Who is they?
ME: Electrolux
HIM: (sounding mad) Electrolux doesnâÂÂt make my appointments. I make my appointments! (stressing the I)
ME: Well, I am not really sure I would want you coming to my house. You kind of sound like a jerk.
HIM: I am not a jerk. And you should be ashamed of yourself for saying that. I have a cold.
ME: (calmly) I didnâÂÂt call you a jerk. I said you sound like one. I wasnâÂÂt saying it because you sound nasally [he didn't]. IâÂÂm saying it because of the attitude in your voice since IâÂÂve called.
HIM: I would NEVER come to your house! Have a good day...
He didn't hang up and neither did I. I was shaken up so I let myself calm down, looked up my notes for Electrolux's number and then asked him if he'd like the Electrolux number I called. Then, without a response, he disengaged the phone.
Called Electrolux about it. They were understanding and scheduled me with someone else. I look forward to when it's not under warranty and I can use one of the better sounding appliance repair services that have heard about.
We Service All Makes & Models
- General Info
- All Brand Appliance Services 518 2370328 and 518 441-0130. We Service All Makes & Models. Factory Authorized Service since 1977. Kenmore, Sears, GE, Sub-Zero-Wolf-Frigidaire-Whirlpool-LG. Same Day Service. Senior Discounts. We service the Capital District. MasterCard & Visa.
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Social Links
- Categories
- Dishwasher Repair & Service, Major Appliance Refinishing & Repair, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair
- Services/Products
- WiringWhirlpool Dishwasher RepairCoin Operated Washers & DryersReplacementsDoor SealsMicrowave RepairHinge RepairMaintenance & RepairShippingBalance AdjustmentsVintage Appliance RepairStackable Washers & DryersGas DryersCooktop RepairAppliances Service & RepairTrash Compactor RepairCoin Operated Appliance RepairLayawayIn-Home ServicesLG Appliance RepairParts InstallationLeak RepairAppliance DisposalGas Appliance RepairGE Appliance RepairDryer RepairWhirlpool Appliance RepairStove RepairSpinner RepairWashing Machine RepairNo Service ChargesIn Home Appliance RepairRare & Obsolete ModelsElectric Washing Machine RepairCleaning ServicesElectric Appliance RepairVent RepairElectric Dryer RepairDryer OverheatingCombination Washers & DryersMaytag Appliance RepairIn-Shop ServicesFront Loading WashersAppliance RefinishingDryersGarbage Disposal RepairMaintenance & Service ContractsRefrigerant Recovery & RemovalViking Appliance RepairDishwasher RepairDrain RepairSame Day Appliance RepairFreezer RepairWashers & DryersFast ServicesFree DeliveryKitchen Hood RepairFrigidaire Appliance Repair
- Ventless DryersBuilt-In Washers & DryersPlumbingMobile ServicesDiagnosticsSamsung Appliance RepairRefrigerator RepairAir ConditioningParts Repair & RebuildingRefinishingKitchen Appliance RepairWashersBuilt-InsCoin Operated Washers & DryersConvection OvensOvensCooktopsParts & SuppliesRanges & CooktopsParts & ServiceCommercial AppliancesTrash CompactorsSide-By-Side RefrigeratorsBeltsAC PartsCombination Washers & DryersHosesFrost FreeGas Ranges & StovesCoolersRangesGas CooktopsDryersCoilsChest FreezersStackable Washers & DryersDeep FreezersDishwashersVentsTubsSmall Appliance RepairGas OvensRefrigerators & FreezersWashing MachinesFreezersRefrigeratorsWater HeatersStovesMajor Appliance RepairMotorsRefrigerated CasesPortable Washers & DryersCoolers & RefrigerationAC CompressorsMicrowave OvensTop Freezer RefrigeratorsIce Makers
- Payment Options
- Brands
- Admiral, Amana, Carrier, Emerson, Fedders, Frigidaire, In-sink-erator, Jenn-air, Kirkland, Kitchenaid, Lg, Magic Chef, Maytag, Monogram, O'keefe & Merritt, Panasonic, Samsung, Siemens, Signature, Sub-zero, Tappan, Traulsen, Waste King, Wedgewood, Whirlpool, White-westinghouse, Wolf