I am new to the wonderful flordia area and just wanted to find a good hair salon that I could go to routinely for hair touch ups next. I went in for a root touch up, i even had the color that the previous hair stylist used on me and the girl that did my hair completely ruined it! She bleached my roots by using a to high of a developer....what made me the most upset is i couldn't tell till i got home and she let me walk out with my hair looking the way it did. I called right away to see if she could fix it and couldn't get me squeezed in to fix what she messed up so I called the manager. Her and i talked to told me to come in the next day, when i went the next morning the manager wasn't available on person so i talked with her over the phone. Hoping to negotiate decent terms i told her i didn't want the money back for the cut or tip but only for the color and right off the bat she refused to give me a refund and made threatening and harsh comments over the phone. I did not get a refund and it took me a week and 2 diffrenet hair dressers to fix my hair. I highly suggest not going here!!!