Very poor customer service. Went to have my beard trimmed a little before 5 and was asked AFTER I sat down if I had made an appointment. When I responded with a no, I was then told they were done for the day (even though their sign AND website said walk-ins were welcome) and given a card to make an appointment. That's a little misleading. I had very high expectations for this shop due to their social media presence and reviews from word of mouth, but the fact that I wasn't even asked why I was there was very rude since I was attempting to be a paying customer. Take a crash course in business gentlemen, barbers are a dime a dozen Lubbock and the last time I checked respect goes a long way.