I took my 18 month old daughter to see Dr. Knappenberger for a consult for ear tubes and he was wonderful with her. She let him look in her ears, nose and throat with no problem. He took his time with answering all my questions and making sure that I understood the whole process of the surgery and what to expect. And even came back after her hearing test to make sure I did not think of anymore questions. I will refer everyone to him.