Don't go to this business if you are serious about not getting the run-around. They are in the business of selling parts to you and will try anything to sell parts you do not need. They have a no return policy on electrical parts. After some troubleshooting I determined that I needed a cycling thermostat for my Kenmore 80 series gas dryer. When I went to this place and informed them what my dryer was doing and that I determined it was a cycling thermostat, the said no that is not it and talked me into buying a thermal fuse. After going home with the part and installing it, that did not solve the problem. I returned to the applicance parts bank and informed them of this, and then they told me it was because of the coils (the coils are activated by the cycling thermostat). Once again, being the fool that I am, I purchased the coils, installed them and whala! the problem remains. Upon going back the third time with the cycling thermostat in hand wanting it, they again tries to steer me towards buying different parts. At this point in time, I just left. I found another appliance parts supplier in Huntington Beach, CA and they sold me the cycling thermostat I asked for, no questions asked. Guess what? The dryer works fine once I changed it out.
Long story made short, do not trust them!

WAY overpriced and NO REFUNDS FOR ANY REASON!!!!!. Maybe I can understand some restrictions if the item was special ordered, but it was in stock in their store. Once you walk out the front door, you're stuck. Found the same item online for half price, shipping included. DO NOT SHOP HERE, IT'S A RIPOFF.

Ive always used appliance parts bank for my repairs ...my washing machine was not working right ...they suspected it was the lid switch . .. Even though they showed me how to install it I decided to bring my machine to them ..the job was done right and within 2 days my machine was running right ..they saved me hundreds or more since I didn't have to buy a new washer..thanks guys !!!

called them and was told that the web price was not good instore...person was a bit rude, and so I'm going somewhere else.

I needed a part for my first washer repair. They were extremely helpful in finding my part number via phone. When I showed up they had my part ready and were very friendly. I've dealt with a lot of crusty supply places before and these guys didn't make me feel like an idiot. It's time for another simple repair and I'm going back to them even though there are closer places.

excellent service-highly recommend

Whenever I need a part or advice how to fix one of my appliances, I always go there. They are friendly, professional and willing to make sure that I have been taken care of. I recommend Appliance Parts Bank to all my friends. local favorite, or highly recommended because