My wife and I moved into this property back in 2012 for our first apartment together. It was operated under different management at that time and although they were all friendly, the Berkshire Communities (current staff) is very professional and definitely easy to trust them as your landlord. In three years we never had a service request go longer than 48 hrs to repair (emergencies were handled immediately as well). The neighbors are all nice and ideal for any individuals whether your single, married, have a family, etc. Their pet policy is aligned with other properties and they provide many dog waste baskets around the grassy areas on property. The only negative comments we could make is the main gate malfunctions occasionally so be cautious of it's actions, as well as their could be more lighting throughout the visitors / 4th floor of the garage and exterior parking spaces inside the community. The property was very safe and the area is perfect if you're looking to live inside the 610 loop / Galleria / Bellaire area. Overall, my wife and I would recommend this property to anyone and we really enjoyed our stay at the Estates at Bellaire from July 2012 - Nov 2015.