Completely unprofessional! I will never go back.

As a hairstylist of 10 years, I have had a difficult time finding a good stylist since I've moved states. I found a groupon and thought I'd give Tyler Day Salon a try... My stylist's name was Robin. I"m not sure if it's because I had a groupon or what, but she was so rude and obviously didn't like her job. I was not greeted with a hello, an introduction or even a smile. All she said was "come back". There was no consultation of what I wanted or the condition of my hair. I have long and thick hair and expected to pay more for my service because of the time...but a partial foil and haircut/style only took her one hour and twenty minutes. Not nearly enough time for a thourough/good job. It was rushed and you can't even tell I had highlights done. I tried telling her what type of highlights I wanted (this was after she mixed the color, since she rushed off to do that), and she didn't really care or ask what shade/size/style of highlights. I figure she does the same thing to everyone... Then afterwards she told me I should have told her I had previously colored my hair and it was damaged. Actually, that is a stylists' job to consult with the client! A client should never be blamed for the stylists incompetence.

The stylist next to me was very unprofessional as well, leading me to believe this salon is just not a decent place. It's price point is not low either ($110 for partial and haircut), so you'd expect to get a good service.

I was very disappointed with my service, especially since I am a professional and know what should/should not be done. Although I did not pay a huge amount with my groupon ($50 including tip), for me this is a lot of money to waste. Don't waste your money here!

I just wanted to take the opportunity to say what a WONDERFUL salon this is! From the time I made my appointment to the time I left the ladies at this salon were AMAZING! The receptionist was very helpful when making my appointment and was terrific while I was there. She greeted me with a smile, made small talk and offered me a beverage. My stylist was also so very helpful and friendly. I was unsure of the exact "change" I wanted. She gave me a thorough consultation and listened to me!! It was read more »

WORST EXPERIENCE EVER!!!

Wondering why?

1) I got a Keratin hair treatment done last week. Trust me when I say this - my hair did not change at all!!! I basically just wasted $100 (I had a groupon) They did put in something, flat ironed it etc, but I'm guessing they use fake products or something. Dont know if it was only me jus cos I had a groupon or everybody else. But it is definitely fake. My hair is very much the same.



2) The hair stylist was very harsh with my hair, she had another appointment after mine. She just hurried up with mine and handled my hair very roughly.



3) The receptionist was very rude!!!



If you ask me, DO NOT GO HERE. Even after the groupon, you might think its cheap so lets give it a try...DONT! I just wasted my $100, please dont do the same mistake.



All the best! :)