If i could give zero stats i would. Came in for four new tires. I was the only person in waiting area for half an hour. Several people came in after me and we're help first, I assumed they had appointments. After one and a half hours they told me they would get to me soon. At 2 hours they did a walk in inspection before me and another with a "noise". Two hours and fifteen minutes had had enough. They then offered to do the tires right then. I had waited long enough and figured once my car was finally in the shop they would not be worried about me leaving so wwho knows how much longer it would be. I will not ever go back!!!