I had a major emergency at my home, with raw sewerage backing up into my shower and toilet. We contacted Lou McGrath of McGrath Plumbing & Heating Corp to diagnose and correct the problem. Unfortunately, the problem was beyond the capabilities of McGrath's equipment (a complete & long-standing blockage of the outflow line that ultimately required excavation & pipe replacement), but he recommended other professionals to handle the problem. Despite the fact that McGrath's was no longer obligated to help, Lou continued to check on me. In three days time, he came by six times... five more times than he needed to, just to be sure I was being taken care of and that the issue was being resolved. Not many companies or company owners would continue to provide customer service after their job was done, but Lou McGrath did. I highly recommend McGrath Plumbing & Heating Corp because of their stellar customer service and genuine concern for people needing their assistance.

I had a major emergency at my home, with raw sewerage backing up into my shower and toilet. We contacted Lou McGrath of McGrath Plumbing & Heating Corporation to diagnose and correct the problem. It turned out that it was too extensive and beyond McGrath's equipment capabilities (a complete & long-standing blockage of the outflow line that ultimately required excavation & pipe replacement). Lou recommended other professionals to help, but his customer service didn't end there. Despite the fact that he could not help and was no longer obligated to care how it turned out, he repeatedly stopped by to check on me and the service I was receiving from others. In three days time, he came by six times... five more times than he needed to. He was genuinely concerned and wanted to make sure that the problem was resolved. I highly recommend McGrath Plumbing & Heating Corporation for their stellar customer service.