The food and ambiance are excellent. The staff is friendly, however, some of the girls they have working there appear to be young and inexperienced and therefore do not take customer service to the next level. Service is slow and it seems that you are always looking around to see where your server is at in order to get something. The owner is very nice and courteous. I keep going back because it is a relaxed atmosphere and even though the service leaves something to be desired, the food more than makes up for it. If you have time, definitely worth a visit, if you are in a hurry or just don't care to spend more than two hours in a restaurant, then I suggest you go somewhere else.