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LemonBuyBack.com-Law Offices of Jon Jacobs
Serving the Fontana area.
- Hours
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- Category
- New Car Dealers
- Payment Options
- Brands
- Kia Motors
Reviews
Paco is the man to talk to great customer service. He made sure everything was done right with our budget... thanx Paco!
If I could give this dealership zero stars, I would. I was driving through California on vacation & got a flat tire on the highway. This dealership was the closest to me. I dropped my car off and was not instructed to leave the keys. The next morning, I called right when they opened and was informed they needed a key to change my tire (because they need to know the mileage) and had to order the tire. I was an hour from the dealership. When I get there, they told me they had not ordered the tire yet because they had to complete paperwork and get the mileage on my car first. I let them know I was from out of town and staying an hour away. They were very indifferent and told me the car would be ready around 2pm (it was 9:00 am when I was told this). I told them forget that, went to Pep Boys to get the tools and a local tire place for a new tire. I had the tire changed within an hour. The customer service is beyond poor. Getting a flat tire on vacation is bad enough without having to deal with poor customer service at this dealership. If I lived in this area, I would definitely take my Rio somewhere else.