Dr. Newton has always been caring and compassionate, but she has a receptionist that is incredibly rude. We had use this clinic for our dog and when he became old and arthritic and finally went down and could not get back up, we called them to have him put down. He was suffering and could not get up to even take care of elimination needs. We called the clinic first thing the next morning and asked if we could bring him in to be euthanized and I was told "No m'am, you can not". ........ I enquired further and was told that they were busy the whole day and we would have to make an appointment. I explained that we could not predict when the dog would go down and she responded that we still could not come because we did not have an appointment. No compassion - no offer of their first available time slot. Just no you cannot come. We were fortunate to find another vet in town whose office had enough compassion to allow us to come even though they had never seen our dog. That's where we will