Profane, obscene, abusive, offensive, objectionable, unintelligible language. Adult material, including graphic images, written images, URLs, or links. Negative comments about individual employees, including names. References to another company, whether by name, domain name, trademarks or service marks. References to another review, particularly one that has been deleted by the writer or removed due to policy violation. Time-sensitive information, such as a negative service experience that happened two years ago. Criticizing a business without having done business with them or without providing specific product or service insight. Malicious intent, including misrepresenting an actual customer experience. Mistaken identity, which can be caused by more than one business using the same or similar business name, or different franchise or store locations. You cannot review a business without prior direct experience with the