There was no way into my home, the only key I had, was now broken in the lock and the pieces were jammed inside. Out of options, I took to the internet to seek answers and found offered broken key extraction as part of its services. Hoping against hope, I called them up and received an immediate response. It was surprising, considering the fact that I was making the call after midnight.

Within 20 minutes, Johnson had arrived, apologized for the extended wait and used some tool he took out of his van to get the pieces out. Apart from not charging me a dime extra for the late night service, Johnson even made me a new key for free. Can it get any better than this?? I don’t think so! First-Rate Lock & Key Shop is no doubt the best in Encino, CA 91436. Ten on Ten!

Five stars! These guys did an amazing job. Two other locksmiths I’d hired told me the lock had to be thrown away and replaced with a new one, but First-Rate Lock & Key Shop salvaged it and restored it to normal operation. It was a Schlage Primus high security lock and a break-in attempt had left the lock worse for wear. Thanks guys! Apart from lock repairs, they’ve got a host of other services – I can’t list them all out here, so make sure you . I’m planning on getting new doors fixed next month, and there’s no doubt, First-Rate Lock & Key Shop is the firm I’ll call. I can’t recommend them enough to the people of Encino, CA! Go for it!

Top notch service! I hired First-Rate Lock & Key Shop after checking out their impressive website . Apparently, they offered 24 hour service at zero added charges. I worked odd shifts, and the only time Im at home is after 11 pm. Joe was very understanding and he instantly agreed to get there at my time of convenience. Earlier, I used to take a day off from work to supervise the maintenance work but with First-Rate Lock & Key Shop, I dont have to. Thanks for fixing the locks up and offering me great advice on maintaining them. I cant recommend these guys enough! If you need a locksmith in Encino, CA that values you and goes the extra mile to provide excellent service, theyre the ones to go to.

If youve never been in a car lockout before, well, I envy you! It was one of the worst Id felt my entire life. The helpless feeling and the frustration at my own stupidity (I locked the keys in the car) kept mounting every passing minute. I tried prying it open, sliding a credit card and every other trick the internet mentioned, but it just didnt work. My fiancs birthday party was in another hour and here I was cursing my luck! I finally gave in and decided to call a locksmith from First-Rate Lock & Key Shop. The firm had enlisted lockout assistance as part of the services offered on their website Im writing this review right after the birthday party. Yes, I did make it! The locksmith got me back on the road within half an hour and didnt even charge me a hefty sum for it!Youve earned yourself a loyal customer First-Rate Lock & Key Shop! You are the best in Encino, CA! Five stars!!!

I was heading out for a business trip and I wasnt willing to leave my condo at the mercy of the old cylinder lock on the door. I knew I needed to get it changed. Thanks to Joe from First-Rate Lock & Key Shop for getting the job done at such short notice. He got there in like ten minutes versus the 30-minute timeframe hed earlier given. Once he arrived at my place, drilling the hole to make way for the deadbolt and the complete installation took him just minutes. Completely satisfied with the quality of work! Joe is the best in Encino, CA and Ill feel 100% confident calling his team again in the future. Would I recommend them? YES!

"Im writing this review in the hope that it would benefit someone! So, being quite clumsy, I knew Id dropped the keys somewhere. I walk for around 6 miles from work to home and I simply didnt have the strength to retrace my steps. I decided to call First-Rate Lock & Key Shop. A friendly rep answered at once. He was even nice enough to give me a price quote over phone after I sent him a picture of the lock. David got there within the promised time and I watched amazed as he got a new key made within minutes using equipment from his van!For fast, reliable and pocket-friendly service in Encino, CA, there can be no better choice than First-Rate Lock & Key Shop! FIVE STARS!!! Recommend it!"

These First-Rate Lock & Key Shop really are the best. Online not lying. Came exactly on time, cut off my Kryptonite bike lock pretty quickly once we found a power source for the electric drill/saw. Cleaned up everything and even offered to give my neighbor a coupon for services after she let us use her electric outlet mine was too far from the bike. SO NICE & GENUINE. Would not hesitate to come back to them. Really very impressed. They'll even take a credit card by swiping it on their phone :):):)

Great Company and fast. I called and they came in literally 5 minutes and had a new cylinder in 2 mins, if you will need a Locksmith any day I will call First-Rate Lock & Key Shop .

Super nice guy arrive from First-Rate Lock & Key Shop , gets the job done fast, responds to emails quickly, and his rates really can't be beat. He explains everything he's doing, so you know what you're paying for. Def shoot him an email if you need a lock installed, and keep his phone # in your contacts for emergencies at any time 24 Hours a Day! First-Rate Lock & Key Shop is the company to call.

Thanks to these First-Rate Lock & Key Shop I feel safe now. Prompt, courteous service on the phone and at the door. Fixed the problem in a short time and professionally and all this with a smiling face. Good job Henrry! The best Locksmith Service in Encino, CA.

John was just great. He was on time even called 5 mins before to let me know he was parking nearby. He was reasonable and since I payed cash I got an even better deal! PLUS he was professional and funny and even gave me a complimentary coffee mug. Lastly, the name of the company is First-Rate Lock & Key Shop.

Just bought a house and needed the locks re-keyed. I called at 5:15 in the evening to First-Rate Lock & Key Shop and Mike happened to be in the area so we met at the property at 6.00 PM He was in and out quickly and even gave me some great advice about the type of locks that are on the doors.

First-Rate Lock & Key Shop customer service was excellent from start to finish. David and James worked me to copy vehicle transponder keys in my price range and around my work schedule. They were extremely efficient, knowledgeable, and comprehensive in completing the job, making sure everything was programmed and secure. Their workmanship and professionalism truly could not have been better. Combined their reasonable pricing and thorough explanation of all key-copying options, I give First-Rate Lock & Key Shop my highest recommendation. Plus, David and James are just really nice guys, to boot.

Mike was wonderful and very knowledgeable. He walked us through how to repair our lock over the phone. If we ever need any further services we are definitely returning to First-Rate Lock & Key Shop.