You are only as good as your worst employee and that is definitely the case here. I give this office a solid 2.5 stars. Dr. Cheung himself is a 3.5. April in his office is a 1. I'm not sure if she is just apathetic, stupid, ignorant... Dr. Cheung would score higher, but unfortunately he will never contact you and has April do it. He is a very nice person, but his staff makes him look bad. I ended up having to fire him because of her. If she didn't work there I would definitely recommend Dr. Cheung. I would still go there if it wasn't for her. She is by far the worst medical office staff member I have ever dealt with and that is saying a lot!