My family (3 kids plus hubby) & I have been going to this Lenscrafters for years. They have seen us for contacts, sunglasses, safety glasses, kids glasses and the regular stuff. I usually see the same couple of people who have helped us every year. They have great frames and know how to use my insurance. I have had to have antibiotics like the last reviewer, but I was thankful to get them as it made my eyes better. And a week later I could get my new contacts. HOORAY!!!