The owner is unexplainably unprofessional (and I mean blow your mind unprofessional) The place is dirty and a mess. No organization. My dog has a lopsided cut every single time wether it's on her back or her face it honestly makes you think to yourself "were their eyes closed while they were cutting ??" They don't take their dogs out to do their business because everytime I get my dogs out the door they're scrambling for a piece of grass to use.. (You can clearly tell they haven't been taken out) The price changes everytime I walk in the place... I've paid $38, $40, $44, $48.. She's preforms extra services on my dog and charges me for them even though I've never asked for them or ok'd it. The dogs were dropped off at 8 am and when I got there at 5pm the dogs were STILL not done.. Do they just let the dogs sit in the cages until they feel like working ??Honestly, we will NEVER go back after how the owner treated us and our dogs.. Maybe someone should put her in a cage and not let her use the bathroom for that long and see if she likes it!