When my washer broke down, I figured that having someone come to my house to repair it would cost alot of money, and I didn't want to have to haul my washer out of the house to get it repaired. and In these times of throwaway appliances, I was considering just buying a new washer. However, I called Kittinger's and found out it was much cheaper to have them come and repair my washer. These guys are excellent! Larry Kittinger the owners son was prompt and fair and did a good job. He went out of his way to get over to my house to fix my washer even though it wasn't a crisis. He gave me options and good advice. These guys have been around for a long time and are dependable, the owners do the work and they have many years of experience. they are local and not a big chain store shop, so whenever I have warranty work I need done, they will be my goto now. My thanks Mark Sonnenberg customer