I had a rather intimidating experience at True2Form Collision Center in Cary. I went to pay for repairs to my daughter's friend's car (she hit her car and we decided to pay for it ourselves). Per the advice of my insurance agent & my attorny, I asked for an invoice made out to me, since I was paying for it, they flatly refused. Then I asked to make a note on the invoice to indicate that I paied for it, they also flatly refused. basically they wouldn't listen to me at all and said something like "this is how it is done" and "you are not writing on that invoice". Three of the guys in the office were yelling at me and it was truely frieghtening. I can't imagine how they would treat their customers who didn'tagree with them. I'd never go back there!