A friend who knew my glasses were badly broken gave me a card for Hot Shots a few months ago. I tucked it in my wallet and never went. When I began working in Carlsbad, I decided to give Hot Shots a try. I expected to be told they couldn't be fixed, or that it would take a month. The employee glanced at my glasses said "no problem" and took them to the work room. In less than 15 minutes, they were done, and the price she charged me was too low to mention. I observed a steady flow of customers with mangled frames and other problems, all with the same outcome as mine, and all with the same satisfaction level as mine. The owner relies on his customers' satisfaction for referrals, and goes through many business cards every month. His excellent work that most places won't or don't have the ability to do, along with excellent prices and great customer service and satisfaction should speak for themselves, but I wanted to pass the word along as well.