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Candlewood Day Spa

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Day Spas, Beauty Salons, Cosmetologists

14 Candlewood Lake Rd, Brookfield, CT 06804

203-740-7600

OPEN NOW: 
Today: 9:00 am - 8:00 pm

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
C
Cindy H.

08/08/15

Provided by YPmobile
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Best pedicure in town!! Service is excellent and the staff very professional. I wouldn't go to anyone but Anna at candlewood day spa!!

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S
Susan C.

02/20/15

Provided by YP.com
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The place has bad service and is over priced .

The owner treats the staff very poorly and the overall atmosphere is not relaxing .

The staff seem nice and oppressed by the owner .

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C
candice.meyer.357

11/09/13

Provided by YPmobile
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Terrible!

Terrible massage, worse customer service! I booked a massage at the recommendation of a friend, who later told me her massage wasn't good either. The atmosphere is nice, but that's they only good part. The therapist RUSHED me through the "relaxation room" prior to my treatment then said based on all my ailments on my paper, I need more than a Swedish. Ok fine. She pulled my right shoulder away from left thigh and said I need a deep tissue. Whatever lady, get on with it. She excused herself to tell the front desk. When she came back she said she'll do a signature massage for $100 vs $85, which I thought was a combo between the two.. it's not btw. She just slowly applied full Palm pressure down my limbs and BARELY on my back where I was in the most pain. She SKIPPED my right calf and both feet even when I checked that my feet hurt. Before I had a chance to speak up about more work in a particular area, she was in to the next spot. Then all the sudden, it was OVER... my 60 min was more like 45 bc it was 15 min to closing time. When I COMPLAINED to the front desk that it wasn't what I expected and I was DISAPPOINTED, the girl was NOT empowered to make it right and asked me to pay full price and that in 2 days (cuz she's off), she'll have the manager call me. My MISTAKE, I should have said no to that plan. 2 days later, the manager Elaine HANGS UP before I could pick up, caller ID! I call her, we chat, she agrees the right thing is to offer another service fee of charge. But she's not empowered to make that decision either and she said that the owner probably wouldn't do it. I NEVER HEARD BACK EITHER WAY!! This place is shady, doing poor quality work, and leaving customers unhappy and out a lot of money. GO SOMEWHERE ELSE!!

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DETAILS
Extra Phones

Phone: 203-775-3223

Hours
Regular Hours
Mon - Thu:
Fri - Sat:
Sun:
Categories
Day Spas, Beauty Salons, Cosmetologists, Hair Removal, Hair Stylists, Massage Therapists, Nail Salons, Tanning Salons
Payment Options
AKA

Candlewood Salon Day Spa

Other Email

Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Average

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Data provided by one or more of the following: Thryv, Data Axle, Yext.