Period Furniture Hardware Co
123 Charles St, Boston, MA 02114
617-227-0758
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This store has great materials for period furniture. You can find good stuff, but Customer Service is indifferent and without care. I had purchased hardware for several chests. 2 knobs were damaged in moving. I sent in a sample to be matched in August They sent wrong items, didn't apologize, slow (or no) call-backs, inattentive delays, and to cap it off, they asked me to pay to get the right ones shipped back to me. It's now five months later and I still don't have the knobs. I conclude 1) Slow follow-through. 2) Wrong-item wrong finish. No apologies. 3) No desire to Make It Right and fulfill promises. .
- Extra Phones
Phone: 617-227-2987
Fax: 617-227-2987
- Hours
- Regular Hours
Mon - Fri: Sat: - Categories
- Hardware Stores, Building Materials
- Neighborhood
- Beacon Hill
- Other Links