My experience with the dental office has been very pleasant. I had not been to the dentist in 10 years. Some dental issues came up and I went to this particular dental office because of the convenience. Before my first appointment I read reviews on line and became quite nervous. I must say I am happy that I did not let reviews detour me away from going to my appointment. Dr. Thousands is very nice, along with many other Dr's just from listening while in the office. Yes he is straight to the point but it is not a tea party he has a job to do and many at that. My wait was longer than my set appointment time but it did not bother me. I am have patience. I figure my wait at a restaurant can be rather long at times and I do not rush them so I surely would not rush someone who is performing such an important job. The nurse was very nice as well. This dental office really made my nerves diminish because of the immense amount of kindness.