I called ahead to get prices for work to be performed on my vehicle - nothing complicated, an oil change, insp sticker and filter replacement. I told them specifically what year and model my car was so they could provide me with an accurate price quote. Unfortunately for me, I trusted the person on the phone and did not get his name. After the work was performed, I had spent almost $30 more than the quote I received because I could not prove my phone quote. So I had to pay. And when asked if, since I had multiple services performed, I could receive a discount (as Jiffy Lube happily does when multiple services are performed), the gentleman at the counter laughed and said, "That's not how it works here." Kwik Kar lost my future business and hopefully yours, reader!