These guys are great! I have a house they did too, but I am not a cry baby, all ac and heating are mechanical and yes thry fail, these guys came out more than once and only charged me for one trip, Great Service! Great Work! Great Plumbers!

They did the heating/air conditioning in my house in Rio Rancho built in 2009. The AC did not work from the start. They sent a guy who badmouthed his coworker, the original installer, and then spent four hours fixing it, mostly on the phone to someone who was telling him how to fix it! It worked one summer, is dead again this spring. The receptionist is brusque if not rude and does not return calls when she promises. My programmable thermostat could not keep its program, they replaced it once with the same thing which also did not work, they were unable to produce instructions for using it. I have given up on them entirely. Call someone else.

Ken's Plumbing was the plumbing and air conditioning contractor when our house in Rio Rancho was built in 2008, and we've had one problem after another. On several occasions when they came back to fix something, they caused even more problems. When we found a water leak on the weekend, they refused to come to the house to fix it, and we were forced to hire another plumber. I wouldn't trust these guys to hook up a garden hose without screwing it up. Save yourself a lot of grief and find someone else for your plumbing and air conditioning needs..